Are You Really Getting Professional Help?
While a big number professional services or outside contractors might look the same at first glance, the fact is many firms are delivering different levels of value to your business. Those that value discrepancies may actually mean the difference between long term budget increase and breaking your budget.
With this being said, how does your business should decide which professional support services to choose? Well the good thing is that, there are 4 criteria that can make the whole process easier including:
Number 1. Understanding of data science and technology – every single contractor or professional firm you are considering to hire must have strong familiarity with both technology and data science. The way the firm relates to this can actually inform you with a lot of things about their mindset as a service provider and to how they will work with your agency.
The firm you should hire must have the right level of talent on staff in order to understand the data of your agency and to how that data will affect the way they will deliver solutions.
Number 2. Willingness to share in the risks of project – asking if the consulting company is willing to share in the risks associated in your project is basically the fastest way of determining if they believe in their process improvement methodologies. Keep in mind that any reliable company must be prepared to put their own feet on the line to show their commitment to your success.
Number 3. Focus on results over techniques – one effective professional services company must be able to confidently and clearly communicate with you on how they will deliver value or results. The truth is that, the sales of the firm, delivery mechanisms and proposal shouldn’t pivot on delivering results than executing technique or proprietary process.
Even if your problem is about cultural alignment, leadership coaching or any other intangible project, having a robust contractor should not shirk from offering measurable results.
Number 4. Pricing model that is prioritizing your interests – whether you like it or not, there are enormous numbers of contractors and consultants who often promise similar delivery of talent and time like finishing 10,000 hours of work for 10 months and that all people working on the project are highly talented. Oftentimes, this is just an empty promise made by such firms.
Rather, you must consider hiring professional help that is using fixed and value based pricing models to make sure that your interests are met. Try asking for some professional advice and you’ll probably hear the same thing.